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French Support Representative

2 semanas atrás

Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

**About the Role:**

We are looking for a talented and experienced French Customer Service Representative to join our team in Braga, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to French-speaking customers through various channels.

Key Responsibilities:

  • Deliver top-tier customer support in French to ensure high levels of customer satisfaction.
  • Handle customer queries, resolve issues, and offer clear and accurate product information.
  • Keep up-to-date with company products and services to offer accurate support.
  • Work collaboratively with your team to ensure smooth service delivery and solve complex problems.

Requirements:

  • Fluency in French (both written and spoken) is required.
  • Excellent communication and problem-solving skills.
  • Previous experience in customer service or a related field is a plus.
  • Able to multitask and thrive in a fast-paced environment.
  • Flexibility to work Monday to Friday, from 07:00 to 19:00, on a rotating shift schedule.
  • Proficiency in CRM systems and customer service tools.
  • Strong attention to detail and the ability to resolve customer concerns effectively.