German Customer Support Representative

Há 1 mês


Lisboa, Lisboa, Portugal Sports & Arts Summer Camps Tempo inteiro

Job Summary: We are seeking a highly skilled and customer-focused German Customer Support Representative to join our team at Sports & Arts Summer Camps. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and resolving any issues that may arise.

Key Responsibilities:

  • Handle customer inquiries and concerns via phone, email, and chat
  • Identify and resolve customer issues in a timely and professional manner
  • Communicate effectively with customers in a friendly and professional tone
  • Use guides and protocols to ensure customer satisfaction

Requirements:

  • Native-level German language skills and fluency in English (B2)
  • Experience in customer care is an advantage, but not required
  • Good understanding and level of computer handling skills, with experience in Microsoft Office
  • Excellent problem-solving skills and ability to research and identify the right information

What We Offer:

  • A fast-paced and dynamic work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply: If you are a motivated and customer-focused individual with a passion for providing exceptional service, please submit your application, including your resume and a cover letter, to our recruiters.



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