German Customer Support Representative
Há 1 mês
Job Summary: We are seeking a highly skilled and customer-focused German Customer Support Representative to join our team at Sports & Arts Summer Camps. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and resolving any issues that may arise.
Key Responsibilities:
- Handle customer inquiries and concerns via phone, email, and chat
- Identify and resolve customer issues in a timely and professional manner
- Communicate effectively with customers in a friendly and professional tone
- Use guides and protocols to ensure customer satisfaction
Requirements:
- Native-level German language skills and fluency in English (B2)
- Experience in customer care is an advantage, but not required
- Good understanding and level of computer handling skills, with experience in Microsoft Office
- Excellent problem-solving skills and ability to research and identify the right information
What We Offer:
- A fast-paced and dynamic work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply: If you are a motivated and customer-focused individual with a passion for providing exceptional service, please submit your application, including your resume and a cover letter, to our recruiters.
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