Application Support Specialist
Há 1 mês
We are seeking a skilled Application Support Analyst to join our team at Alter Solutions. As a key member of our support team, you will play a crucial role in handling Incidents, BAU service requests, and Application Support activities in shifts.
Main Responsibilities:
- Provide functional and technical support for batch processes, interfaces, and other applications.
- Adhere to Service Level objectives and contribute to the development of our service roadmap.
- Escalate potential risks or issues to management in a timely manner.
- Contribute to the creation and maintenance of knowledge articles.
Requirements:
- Strong functional knowledge of instruments, including bonds, equities, and structured products.
- ITIL certification.
- Proficiency in Linux or Unix, SQL, and PL/SQL.
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