Italian-English Credit Risk Specialist
2 meses atrás
We are seeking a skilled Credit Risk Analyst to join our team in Sofia, Bulgaria. As an Italian-English speaking professional, you will be responsible for analyzing financial data and credit reports to evaluate the creditworthiness of potential and existing customers.
Key Responsibilities:
- Monitor customer accounts, including timely payments, correct cash application, account reconciliation, and match-ups.
- Research and respond to all customer inquiries regarding credit holds, credit line availability, collection/past due issues, and account reconciliation.
- Analyze financial data and credit reports to evaluate the creditworthiness of potential and existing customers and define appropriate credit limits.
- Establish credit limits and payment terms for customers based on their creditworthiness and payment history.
- Collaborate with the team to achieve exceptional customer experience and business results.
Requirements:
- 6 months experience in customer service, back office administration, or collections.
- Bilingual in both Italian and English.
- Strong analytical skills, responsiveness, and results orientation.
- Attention to detail.
- Exceptional work ethic.
- Currently reside in Sofia, Bulgaria, and ability to commit to several days of work each week in the TTEC Sofia office and work at home other days.
What We Offer:
- Supportive of your career and professional development.
- An inclusive culture and community-minded organization where giving back is encouraged.
- A global team of curious lifelong learners guided by our company values.
- Competitive base wage starting plus performance bonus opportunities.
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health, and wellness incentives.
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