Travel Industry Professional
2 semanas atrás
Job Title: Travel Industry Professional
About the Role:
Are you passionate about the travel and tourism industry? Do you enjoy working with people from diverse backgrounds? As a Travel Industry Professional, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our clients have a successful and enjoyable travel experience.
Key Responsibilities:
- Answer incoming queries from customers
- Identify issues and provide solutions
- Ensure high level of customer satisfaction
- Record data in the CRM system
- Provide ad-hoc support
Requirements:
- Native Dutch speaker
- Business proficiency level of English
- Motivated and committed to work
- Excellent communication and listening skills
- Team player
What We Offer:
- Long-term fixed-term contract, renewable every year
- Full-time (40h/week) Monday to Friday, availability to work between 7 am - 7 pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Training of 20 days nearly fully paid
- Salary conditions: 1040€ gross/month including free accommodation (shared flat, all bills included) or 1298€ gross/month excluding accommodation
- Reimbursement of your initial flight expenses after 3 months
- Help with paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
About Us:
We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We take care of our employees from career development, language skills, accommodation, and social integration. We are looking for talented individuals to join our international team including talents from more than 80 nationalities all over the world.
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