Customer Service Representative
4 semanas atrás
Company Overview
Catawiki is a unique marketplace for buying and selling special objects. Every day, we encounter exceptional items, carefully curated by our passionate in-house experts. Our mission is to become the world's most popular destination for special objects.
Salary
We offer a competitive Annual Gross Base Salary of 18,000€-23,000€ depending on your level, competencies, and overall experience. Plus, you'll enjoy health insurance from day one, including dental coverage, with access to multiple hospitals and clinics, and a vast wellness network.
Job Description
As a Customer Service Representative, you'll engage and delight our diverse customer base by solving complex challenges and managing disputes and complaints. You'll ensure that customer queries are addressed and resolved in a timely manner via various channels. When a dispute arises between a seller and a buyer, you'll mediate between them and find a solution that works for both.
Required Skills and Qualifications
- You're motivated by providing excellent customer service and can communicate clearly. Your goal is to deliver outstanding support to our customers.
- You possess strong analytical and critical thinking skills, which enable you to navigate complex problems and find suitable solutions.
- You have professional speaking and writing skills in English, with strong communication skills.
- Prior experience in a customer service environment or a customer-related role is preferred but not necessary.
- You're flexible and able to work 40 hours per week, including at least 2 weekends a month and some public holidays.
- You're willing to commute to our Lisbon office and work there at least 2 days a week.
Benefits
- A Work From Home Allowance to help with your monthly household bills.
- Catawiki covers commuting expenses between your home and our office.
- An amazing office right in the centre of Lisbon.
- Create a Visible Impact by working at scale in a global organisation serving millions of customers across 80+ categories.
- Learn and Grow with Us through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression.
- A Culture of Connection defines us – we're a passionate, diverse, and collaborative team of Catawikains from over 60 nationalities.
- Celebrate Life's Moments with us at Catawiki, where you'll receive a €100 Catavoucher on joining and additional time off on significant work anniversaries and life events.
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiroJob Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAt Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroJob Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support via phone, email, and chat.Responsibilities:* Provide exceptional customer service and support* Handle customer...
-
Customer Service Ambassador
3 semanas atrás
Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiroJob Overview: We are seeking a highly skilled Customer Service Representative to join our team at Interstate Ac Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.
-
Italian-Speaking Customer Service Representative
1 dia atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroCustomer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroJoin Our TeamCustomer Service RepresentativeWe are looking for a talented Customer Service Representative to join our team. As a key member of our contact center, you will be the first point of contact for our customers, providing support and resolving their queries in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Speakit Tempo inteiroAbout the Role: We're seeking a highly skilled Customer Service Representative to join our team at Speakit. As a Customer Service Representative, you'll be the face of our company, providing top-notch support to our clients. Your primary responsibility will be to respond to customer inquiries and resolve any issues that may arise in a timely and professional...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Job Squad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced environment.About the RoleThe ideal candidate will have excellent communication skills in German and English, strong...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroJob SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Copenhagen, Denmark. As a key member of our multilingual recruitment company, you will be responsible for providing exceptional customer support to clients across Europe.
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroFrench Customer Service Representative Job DescriptionWe are looking for a highly motivated and detail-oriented French Customer Service Representative to join our team. As a French Customer Service Representative, you will be responsible for providing excellent customer service to our clients in French, resolving customer complaints, and handling customer...
-
Customer Support Representative
1 dia atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob DescriptionWe are seeking a highly skilled Customer Support Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. This role involves providing exceptional customer service to clients of a video streaming platform in multiple languages, including Dutch and Flemish.Key Responsibilities:Respond to customer inquiries via phone, email,...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroJob Title: German Customer Service RepresentativeAbout the Role: We are seeking a highly skilled German speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer support to our clients, resolving their issues, and ensuring their satisfaction.Key...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAt Phiture, we're seeking a skilled Customer Service Representative to join our team. As a Polish and English speaker, you will be responsible for handling customer requests via phone calls, ensuring high-quality service is provided, and providing product and tool support to enhance customer experience.Key Responsibilities:Answer customer requests in a...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients from various backgrounds.Location: Porto or Lisbon, Portugal (with relocation assistance)About the Role:The ideal candidate...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Salt, a leading telecommunications provider with a global presence. As a Customer Service Representative, you will be responsible for providing world-class service to our customers, resolving issues, and ensuring high levels of customer satisfaction.Key...
-
Lisboa, Lisboa, Portugal Adecco Tempo inteiro**Customer Service Representative French**Are you looking to grow your career in customer service? We are seeking a French speaking customer service representative to join our team at Adecco. In this role, you will be the first point of contact for our customers, providing exceptional service and support. **Key Responsibilities**Answering customer calls and...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Blu Selection. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients in Portugal.ResponsibilitiesProvide professional customer service solutions to clients over the...
-
Customer Service Representative
2 meses atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob SummaryWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be the first point of contact for our clients, providing excellent customer service and support via phone, chat, and email.Key ResponsibilitiesAssist clients with inquiries and...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroCustomer Service Representative Role at CatawikiWe are seeking a skilled Customer Service Representative to join our team at Catawiki. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Providing...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroItalian Customer Service Representative JobAre you fluent in Italian and passionate about delivering exceptional customer experiences?We are seeking an Italian Customer Service Representative to join our team in Athens, Greece. As a customer-facing representative, you will be responsible for providing timely and effective support to our clients in their...