Professional Career Opportunity in Lisbon as International Customer Service Representative
2 semanas atrás
Blu Selection Spain is excited to offer a rewarding career opportunity for an International Customer Service Agent in the vibrant city of Lisbon, Portugal.
About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an International Customer Service Agent. In this role, you will be responsible for providing top-notch support to customers through various communication channels, ensuring high satisfaction rates and delivering exceptional service experiences.
Your Key Responsibilities:- Assist customers via phone, email, or social media in a timely and efficient manner.
- Ensure high customer satisfaction through helpful and professional responses.
- Record relevant data in our system.
- Collaborate with other departments to resolve issues or redirect cases as necessary.
- Be an essential team player and contribute to the success of your team and project.
To succeed in this role, you will need:
- Native-level Dutch and at least a B2 level of English.
- A strong understanding of the value of a positive customer experience.
- Excellent listening and communication skills.
- A drive for excellence and professionalism in all interactions.
- A true team player committed to delivering top-notch service.
- A passion for intercultural communication and the expatriate lifestyle.
- Willingness to relocate to Lisbon and embrace an international career.
We offer a competitive salary range of €11,000 - €19,000 annually, depending on experience.* Working hours are full-time (40h/week). A relocation package is available to assist with your move to Lisbon. Comprehensive private health insurance and paperwork support are also provided. As an International Customer Service Agent, you will work in a dynamic international environment with people from all over the world and have opportunities for training and career growth.
* Salary may vary depending on the company and project.
Lisbon offers a unique opportunity to experience the magic of the holiday season in a beautiful European city while enjoying the sunny, mild winter weather. The city's proximity to stunning beaches and warm year-round temperatures allows you to spend New Year's Eve with a sunset on the horizon or a stroll along the waterfront.
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