Rental Operations Director

Há 1 mês


Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

About Indie Campers

At Indie Campers, we're on a mission to revolutionize the way people explore the world. As our Own Rental Director, you'll play a crucial role in driving this vision forward.

Salary: $120,000 - $180,000 per annum, depending on experience

Job Description:

We're seeking an experienced professional to lead our vehicle rental operations. As our Rental Operations Director, you'll be responsible for overseeing and optimizing our fleet management processes, driving rental revenue growth, and maximizing rental gross margin.

Main Responsibilities:

  • Manage and optimize the vehicle rental fleet, ensuring it meets customer needs and expectations.
  • Develop and implement strategies to increase the number of days rented, driving revenue growth through effective pricing, promotions, and customer acquisition tactics.
  • Collaborate with the Sales and Marketing teams to develop and execute rental marketing campaigns, promoting our services to potential customers.
  • Monitor rental performance metrics, providing regular reports to the Chief Revenue Officer (CRO) and identifying areas for process improvement.
  • Ensure high levels of customer satisfaction by maintaining high standards of service and fleet quality.
  • Develop and maintain standard operating procedures for rental operations, streamlining processes and improving efficiency.

KPIs:

  • Number of Days Rented
  • Rental Revenue
  • Rental Gross Margin

Requirements:

  • Bachelor's degree in Business, Finance, Engineering, or a related field.
  • Minimum 7 years of experience in related roles, with at least 3 years in a leadership position.
  • Strong understanding of rental operations and revenue management strategies.
  • Excellent organizational and time management skills.
  • Strong problem-solving and analytical abilities.
  • Effective communication and interpersonal skills.
  • Proficiency in rental management software and tools.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Fluency in English is mandatory.

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work in a dynamic and growing company
  • Collaborative and supportive team environment
  • Professional development opportunities

Location: Lisbon, Portugal

Language: English


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