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Cleverly Lda (Portugal) is committed to creating opportunities for growth, innovation, and meaningful impact. As a Customer Success Associate, you'll play a vital role in helping us achieve this mission.
About The Job
- You'll work as part of a global team, collaborating with members in AMER, EMEA, APAC, and LATAM to deliver seamless and impactful customer experiences.
- You'll participate in 1:1 customer sessions and 1:many webinars, supporting scaled campaigns that help customers succeed.
- You'll learn to navigate Zendesk's platform and become familiar with key features, integrations, and AI-driven solutions that enhance customer experiences.
You Will Thrive In This Role If:
- You possess a degree in Business, Marketing, Technology or a related field.
- You have experience in Account Management, Sales or similar fields.
- You're fluent in English and French, with the ability to explain technical concepts to users of varying expertise.
- You're self-motivated, adaptable, and effective in fast-paced environments.