Associate Customer Success Manager
Há 7 dias
.Job DescriptionKickstart Your Career at ZendeskThe Scaled Customer Success Associate Program is an entry-level opportunity designed for recent graduates to build a strong foundation in customer success.
As part of the Global Scaled Customer Success team, you'll help customers unlock the full potential of Zendesk's solutions while developing your technical skills, including learning about Zendesk AI and other innovative tools shaping the future of customer experiences.About the ProgramThe Scaled Customer Success Associate Program is a structured, immersive experience tailored to help you thrive in a customer-facing role while gaining valuable exposure to the tech industry.- Comprehensive Onboarding: Begin with in-depth training on Zendesk tools, including AI capabilities and advanced product features, to build confidence in supporting customers.- Blended Learning Approach: Combine interactive classroom sessions with real-world customer engagements to develop both technical and interpersonal skills.- Hands-On Customer Engagements: Participate in 1:1 customer sessions and 1:Many webinars, and support scaled campaigns that help customers succeed.- Technical Skill Development: Learn to navigate Zendesk's platform and become familiar with key features, integrations, and AI-driven solutions that enhance customer experiences.- Mentorship and Support: Work with experienced team members, including dedicated mentors and buddies, to guide your development and provide ongoing support.- Global Collaboration: Join a diverse, global team with members in AMER, EMEA, APAC, and LATAM, and contribute to a shared commitment to improving the customer experience.What You'll Do- Engage with Customers: Work with a diverse range of customers—from small retail businesses to larger enterprises—to understand their goals and recommend solutions that drive success.- Deliver Value: Provide personalized recommendations, lead product demonstrations, and host webinars to guide customers through their journey.- Collaborate Across Teams: Partner with Sales, Advocacy, Renewals, and Professional Services teams to deliver seamless and impactful customer experiences.- Leverage Data: Use insights from tools like Salesforce, Tableau, and Zendesk's own analytics to identify trends, forecast risks, and bolster recommendations.- Showcase Product Expertise: Develop a deep understanding of Zendesk's platform and its advanced features, enabling you to help customers optimize their use of our tools.- Create Scalable Resources: Develop content like video tutorials, best-practice guides, and email campaigns to support customer success at scale.Who you are- A recent degree in Business, Marketing, Technology or a related field.- Strong written and verbal communication skills in English, with the ability to explain technical concepts to users of varying expertise.- Self-Motivated: You take initiative and are eager to tackle challenges independently
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Associate Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal Zendesk Group Tempo inteiro.Associate Customer Success Manager - German SpeakerJob DescriptionThe Scaled Customer Success Associate Program is an entry-level opportunity to build a strong foundation in customer success.As part of the Global Scaled Customer Success team, you'll help customers unlock the full potential of Zendesk's solutions while developing your technical skills,...
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Associate Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiroAssociate Customer Success Manager - French SpeakerAssociate Customer Success Manager - French SpeakerApply locations Portugal - Lisbon - Office time type Full time posted on Posted 2 Days Ago job requisition id R30373Job DescriptionThe Scaled Customer Success Associate Program is an entry-level opportunity to build a strong foundation in customer success....
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Manager, Customer Success
2 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Group Tempo inteiroManager, Customer Success page is loadedManager, Customer SuccessLocations: Portugal - LisbonTime Type: Full timePosted on: Publié hierJob Requisition ID: R30374Job DescriptionAt Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled...
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Manager, Customer Success
2 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroManager, Customer Success page is loadedManager, Customer SuccessApply locations Portugal - Lisbon - Office time type Full time posted on Posted Yesterday job requisition id R30374Job DescriptionAt Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance...
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Associate Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro.Job DescriptionThe Scaled Customer Success Associate Program is an entry-level opportunity to build a strong foundation in customer success.As part of the Global Scaled Customer Success team, you'll help customers unlock the full potential of Zendesk's solutions while developing your technical skills, including learning about Zendesk AI and other innovative...
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Manager, Customer Success
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob DescriptionAt Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers.As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help customers...
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Manager, Customer Success
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob DescriptionAt Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help customers...
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Customer Success Associate
Há 5 dias
Lisboa, Lisboa, Portugal Netcompany-Intrasoft Tempo inteiroWe are seeking a highly motivated Candidate Success Associate to join our team at Netcompany-Intrasoft. As a Candidate Success Associate, you will be responsible for providing exceptional customer service and support to our clients.Key responsibilities will include:Resolving incidents and service requests, installing software, configuring and upgrading ICT...
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Technical Customer Success Associate
Há 7 dias
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro**Role Overview**Cleverly Lda (Portugal) is seeking a skilled Technical Customer Success Associate to join our team. This role will focus on delivering exceptional customer experiences, driving growth, and ensuring seamless integration of our solutions.
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Associate Customer Success Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob DescriptionKickstart Your Career at Zendesk The Scaled Customer Success Associate Program is an entry-level opportunity designed for recent graduates to build a strong foundation in customer success.As part of the Global Scaled Customer Success team, you'll help customers unlock the full potential of Zendesk's solutions while developing your technical...
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Associate Customer Success Manager
Há 3 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob DescriptionThe Scaled Customer Success Associate Program is an entry-level opportunity to build a strong foundation in customer success.As part of the Global Scaled Customer Success team, you'll help customers unlock the full potential of Zendesk's solutions while developing your technical skills, including learning about Zendesk AI and other innovative...
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Associate Customer Success Manager
Há 3 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob Description The Scaled Customer Success Associate Program is an entry-level opportunity to build a strong foundation in customer success. As part of the Global Scaled Customer Success team, you'll help customers unlock the full potential of Zendesk's solutions while developing your technical skills, including learning about Zendesk AI and other...
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Customer Success Associate
Há 16 horas
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionThe Customer Success Associate role is pivotal to the success of Veesion: you will be instrumental in ensuring customer satisfaction. Your key responsibilities will include handling onboarding, formation, and customer satisfaction.You will maintain daily contact with technical teams (developers and technicians), allowing you to expand your...
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Strategic Customer Success Team Manager
Há 23 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOverviewAt Phiture, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help customers unlock...
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Leadership Role in Customer Success
Há 2 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleThis is a leadership role that requires experience managing a team, preferably in customer success, sales, or related fields. The ideal candidate will have a proactive mindset, excellent communication skills, and a customer-centric approach.The Team Manager for Scaled Customer Success will play a pivotal role in nurturing and developing...
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Zendesk Associate Customer Success Professional
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroThe Scaled Customer Success Associate Program is an immersive experience tailored to help you thrive in a customer-facing role while gaining valuable exposure to the tech industry. This structured program combines comprehensive onboarding with hands-on customer engagements, blended learning approaches, and technical skill development. As a participant,...
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Customer Success Associate Program Lead
Há 4 dias
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiroAt Cleverly Lda (Portugal), we're seeking a talented and motivated individual to join our Global Scaled Customer Success team. As a Customer Success Associate, you'll play a critical role in helping our customers unlock the full potential of Zendesk's solutions. This is an entry-level opportunity to build a strong foundation in customer success, with...
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Customer Success Manager
Há 20 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroThe Customer Success Manager role at Phiture is designed to help recent graduates build a strong foundation in customer success. This entry-level opportunity combines in-depth training with real-world customer engagements to develop both technical and interpersonal skills.As part of the Global Scaled Customer Success team, you'll work with a diverse range of...
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Customer Success Manager
Há 3 dias
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro.Customer Success Manager - Spanish SpeakerCustomer Success Manager - Spanish SpeakerApply locations Portugal - Lisbon - Office time type Full time posted on Posted 2 Days Ago job requisition id R30316Job DescriptionAs a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility is to work nimbly across different sizes...
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Customer Success Team Lead
Há 7 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout PhitureAt Phiture, we're dedicated to delivering exceptional customer experiences that drive growth and retention. As a key member of our Global Scaled Customer Success team, you'll play a pivotal role in shaping the future of our company.The RoleWe're seeking an experienced Senior Customer Experience Manager to lead a high-performing team of...
