Portuguese Customer Support Specialist in Athens, Greece

2 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

About Our Company
Headhunt International is a leading recruitment agency that specializes in finding top talent for our clients. We are dedicated to providing exceptional customer service and support to our candidates and clients alike.

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Job Description

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  • As a Portuguese Customer Support Specialist, you will be responsible for providing excellent customer service and support to our clients' customers.\
  • You will work closely with our team to identify customers' needs and deliver appropriate solutions, including sales and technical support.\
  • You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.\
  • You will assist customers to place an order and related issues, answer their inquiries, and troubleshoot or escalate technical issues that they face.\
  • You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.\
  • You will turn every customer into a happy customer by providing exceptional service and support.\
  • You will exchange ideas and solutions with your colleagues and enjoy your time in Greece.\
  • You will work in a dynamic and fast-paced environment where no two days are the same.
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