Polish Customer Support Specialist in Athens Greece

2 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Overview

Headhunt International is seeking a skilled Polish Customer Service professional to join our team in Athens, Greece. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer experiences and providing timely solutions to customer inquiries.

Salary

We offer a competitive monthly salary of €2,500 plus two extra salaries per year, ensuring a stable financial foundation for your relocation to Greece.

Job Description

  • Identify Customer Needs: Use your excellent communication skills to understand customers' requirements and provide personalized solutions.
  • Deliver Timely Solutions: Handle billing inquiries, transactions, and account issues with ease and efficiency.
  • Sales and Technical Support: Assist customers with orders, troubleshoot technical issues, and escalate problems when necessary.
  • Cross-Sell Opportunities: Identify chances to upsell or cross-sell relevant products and services.
  • Team Collaboration: Work closely with colleagues to share ideas and solutions, ensuring seamless customer support.

Required Skills and Qualifications:

  • Fluent Polish: You must have excellent spoken and written Polish language skills.
  • Communication Skills: Strong interpersonal and communication skills are essential for success in this role.
  • Sales Experience: Prior experience in sales, particularly with consumer products and services, is highly valued.
  • Technical Research Skills: Ability to research and resolve complex technical issues efficiently.
  • Empathy and Adaptability: Demonstrate an empathetic approach and adapt quickly to changing situations.

Benefits:

  • Relocation Support: We provide comprehensive support for your relocation to Greece, including flight tickets, hotel accommodation, and house searching assistance.
  • Healthcare Benefits: Enjoy access to comprehensive healthcare benefits and various discounts.
  • Training and Development: Receive full training by certified instructors and participate in professional growth and development opportunities.
  • State-of-the-Art Premises: Work in a modern, well-equipped office with relaxing break areas.
  • Great Place to Work-Certified Company: Join a company that values diversity and offers equal opportunities to all employees.

Others:

  • EU Citizenship or Permission: Must hold EU citizenship or have permission to work in Greece.
  • Language Proficiency: B2+ level of English language proficiency is required.

Greece has a low cost of living, making it an attractive destination for expats. Apply today to become a part of our dynamic team at Headhunt International


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