Multilingual Customer Care Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Smartrecruitments Tempo inteiro
Join Our Team:

We are seeking a dedicated Multilingual Customer Care Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional service to our customers, handling their inquiries and resolving issues in a timely and professional manner.

You will work closely with our internal teams to ensure that our customers receive the best possible experience. This includes collaborating with our technical teams to resolve complex issues and maintaining accurate records of customer interactions.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is fluent in French. If you have a strong desire to work in a dynamic and fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat.
  • Resolves customer complaints and concerns in a professional and timely manner.
  • Collaborate with internal teams to address technical issues.
  • Maintain accurate records of customer interactions.

Requirements:

  • Fluent in French (C1 or higher) and English.
  • Excellent communication and problem-solving skills.
  • Ability to work flexible hours, including night shifts.

What We Offer:

  • A competitive salary with night shift premium.
  • Career growth opportunities in a leading company.
  • An exciting work environment with a supportive team.


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