Digital Insights Expert

Há 5 dias


Lisboa, Lisboa, Portugal Vml South Africa Tempo inteiro

About the Role:

We are seeking a highly skilled Digital Insights Expert to join our Customer Insight and Activation team. As a Senior Insight Analyst, you will have the opportunity to work on multiple projects with leading brands and retailers.

The Opportunity:

You will be responsible for analysing digital behaviour to provide key insights and recommendations to our clients. This role involves working closely with our implementation analysts to establish detailed reporting and visualisations that help our clients understand their digital channels' performance.

Key Responsibilities:

  • Creating measurement plans to identify customer behaviour
  • Establishing detailed reporting and visualisation tools
  • Analysing visitor behaviour using various digital properties
  • Creating insight reports and presenting findings to senior-level client audiences
  • Working with internal teams to inform website and app creation
  • Answering client queries and running training sessions

What We Want From You:

We are looking for an experienced analyst with advanced knowledge of analytics tools and techniques. You must be numerically adept in Excel and have previous experience supporting junior team members. Strong communication skills are essential for presenting your findings to senior-level clients.

Requirements:

  • Extensive experience as an analyst providing insight in an ecommerce setting
  • Advanced practical knowledge of various analytics tools and techniques
  • Numerically adept in Excel
  • Previous experience supporting junior team members
  • Highly proficient in Microsoft Word and PowerPoint
  • Effective time and project management skills

What We Can Offer:

We offer a competitive salary of R850,000 per annum, along with a great benefits package including hybrid working, social events, training opportunities, medical and dental insurance, life assurance, meal cards, and more.

Our Personality and Behaviours:

We believe that we are what we do, not just what we say.



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