Urban Mobility Solutions Specialist
2 semanas atrás
Company Overview
EasyPark is a leading provider of digital parking solutions that simplify urban living for its users. With a global presence, the company offers a dynamic work environment and a culture that values tech advancement and exceptional user experiences.
Job Description
We are seeking a highly skilled Customer Service Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing high-quality service to customers with inquiries or problems via various communication channels.
Your Responsibilities:
- Provide excellent customer service through telephone, WhatsApp, Chat, Email, and Social Media
- Regularly update internal systems with the latest information
- Work collaboratively with other departments and teams to ensure customer support excellence
Requirements
To succeed in this role, you must possess:
- A strong command of Dutch and English (both verbal and written)
- A keen interest in smart city solutions and digital technologies
- Excellent problem-solving skills and attention to detail
- The ability to handle sensitive customer interactions professionally
- A commitment to upholding EasyPark's high service standards
- An adaptable and flexible approach to work
Offer
We offer a competitive local salary of €2,500-€3,000 per month, depending on experience, as well as:
- Lots of holidays to go exploring
- Paid initial training to guide you on your way to success
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