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Customer Experience Leader

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

As a Sales and Operations Manager at Phiture, you will be responsible for leading a high-performing sales team, driving sales growth, and maintaining a positive store environment. If you have a passion for retail and a proven track record of success, we encourage you to apply.

Responsibilities:
  • Develop and execute sales strategies to drive revenue growth
  • Lead and motivate sales staff to achieve sales targets and provide exceptional customer service
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with cross-functional teams to ensure seamless store operations
  • Develop and implement visual merchandising plans to enhance store appearance
  • Manage store inventory, including ordering and receiving stock
  • Responsible for maintaining accurate records and reports
  • Identify and capitalize on opportunities to improve customer experience
  • Act as a liaison between the store and corporate office
About This Role:
  • Minimum 2 years of retail management experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team
  • Flexibility to work varied shifts, including evenings and weekends
  • Bachelor's degree in Business Administration or relevant field