Technical Leader for Customer Experience
Há 2 dias
About Cisco
Cisco is a leading technology company that specializes in data center applications, delivering innovative solutions and support to global clients. Our dynamic team, the DCAPPS Experts, operates within the Technical Assistance Center (TAC), driving transformation and solving sophisticated challenges in the tech industry.
Job Description
The Customer Delivery Engineering Technical Leader position offers a hybrid work setup. Candidates should reside in Portugal and work from Lisbon two days a week. This role plays a vital part in enhancing customers' experiences and advancing their technological capabilities.
Your Impact
- Lead customer delivery engagements and provide critical issue support for large-scale solutions and complex issues through deep technical expertise.
- Provide leadership capabilities and insights for creating and sharing intellectual capital.
- Influence the Engineering team to improve products and actively mentor and develop others.
- Drive customer technology transitions, influencing solution architectures and services.
- Build customer simulations to resolve and validate complex problems and compatibility issues.
Minimum Qualifications
- 7+ years of demonstrated ability in leading technical teams.
- Proficiency in K8 and Containers.
- Solid experience in Linux System Administration.
- Familiarity with Nexus Dashboard.
- Experience with Nexus Dashboard Fabric Controller.
We Are Cisco
Cisco values diversity, inclusivity, and collaboration, offering a unique opportunity for individuals to bring their skills and perspectives together to pursue our purpose of powering an inclusive future for all.
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