Technical Leader for Customer Experience

Há 2 dias


Lisboa, Lisboa, Portugal Cisco Tempo inteiro

About Cisco

Cisco is a leading technology company that specializes in data center applications, delivering innovative solutions and support to global clients. Our dynamic team, the DCAPPS Experts, operates within the Technical Assistance Center (TAC), driving transformation and solving sophisticated challenges in the tech industry.

Job Description

The Customer Delivery Engineering Technical Leader position offers a hybrid work setup. Candidates should reside in Portugal and work from Lisbon two days a week. This role plays a vital part in enhancing customers' experiences and advancing their technological capabilities.

Your Impact

  • Lead customer delivery engagements and provide critical issue support for large-scale solutions and complex issues through deep technical expertise.
  • Provide leadership capabilities and insights for creating and sharing intellectual capital.
  • Influence the Engineering team to improve products and actively mentor and develop others.
  • Drive customer technology transitions, influencing solution architectures and services.
  • Build customer simulations to resolve and validate complex problems and compatibility issues.

Minimum Qualifications

  • 7+ years of demonstrated ability in leading technical teams.
  • Proficiency in K8 and Containers.
  • Solid experience in Linux System Administration.
  • Familiarity with Nexus Dashboard.
  • Experience with Nexus Dashboard Fabric Controller.

We Are Cisco

Cisco values diversity, inclusivity, and collaboration, offering a unique opportunity for individuals to bring their skills and perspectives together to pursue our purpose of powering an inclusive future for all.



  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Codacy is looking for an experienced Customer Experience Leader to lead our efforts in delivering exceptional customer experiences. As a key member of our team, you will be responsible for developing and executing customer success strategies that drive growth and retention.Responsibilities:Develop and implement customer success plans to drive adoption and...


  • Lisboa, Lisboa, Portugal Iptor Supply Chain Systems Tempo inteiro

    Job DescriptionThe role of the Head of Global Support at Iptor Supply Chain Systems is a high-profile position that demands exceptional leadership skills, strategic thinking, and technical expertise. As the head of our global support team, you will be responsible for overseeing the entire lifecycle of application and infrastructure service requests, ensuring...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Cisco Tempo inteiro

    .Customer Delivery Engineering Technical LeaderLocation: Oeiras, PortugalArea of Interest: Customer ExperienceJob Type: ProfessionalCloud and Data CenterJob Id: 1436668Meet the TeamThe Customer Delivery Engineering Technical Leader position offers a hybrid work setup.Candidates should reside in Portugal and work from Lisbon two days a week.Join the DCAPPS...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    About the RoleThe Customer Sales Executive will play a crucial part in our Customer Service team, contributing to sales and retention targets.Main Responsibilities:To provide top-notch service to customers, covering phone, email, and chat communication channels.Deliver accurate product information and advice to ensure customer satisfaction.Identify and...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    About Your CareerAs a Technical Customer Experience Expert, you'll play a vital role in shaping our customers' experiences. With your expertise in technical support, you'll be able to resolve complex issues efficiently, ensuring customer satisfaction and loyalty. This is an excellent opportunity to develop your skills, advance your career, and make a real...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Job DescriptionTn Portugal seeks a seasoned Digital Customer Experience Leader to drive the development and implementation of innovative customer engagement solutions. This role will be responsible for leading the discovery, implementation, adoption, and continuous improvement of our customer and mar-tech platforms, and other digital applications and...


  • Lisboa, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro

    Customer Delivery Engineering Technical LeaderLocation: Oeiras, PortugalArea of InterestCustomer ExperienceJob TypeProfessional - Cloud and Data CenterJob Id1436668Meet the TeamJoin the DCAPPS Experts, a dynamic and innovative team within Cisco's Technical Assistance Center (TAC).We specialize in Data Center Applications, delivering groundbreaking solutions...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Company Overview:Tn Portugal is a global leader in the industry, seeking a Native French Speaker to fill the role of an Operations Customer Expert in Lisbon. The company has a strong focus on customer experience and is looking for a candidate who can excel in this area.Job Responsibilities:To support the company's customers and act as a brand ambassadorTo...


  • Lisboa, Lisboa, Portugal Landing Tempo inteiro

    About IT Industrial CompanyWe are seeking an experienced Technical Team Leader to join our team at IT Industrial Company. As a Technical Team Leader, you will be responsible for leading our team of engineers and ensuring that our projects are delivered on time and within budget.Key ResponsibilitiesLead the development and implementation of technical...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are seeking a talented and dedicated Customer Experience Specialist to join our team in Lisbon, Portugal. As a Customer Experience Specialist, you will be responsible for ensuring that our customers receive exceptional service and support.About the Role:This is an exciting opportunity to work with a global technology and services leader that powers the...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    Company OverviewWe are a leading global technology company driving the evolution of digital payments.Job RoleCustomer Support ManagerYour Key Tasks:Offer expert advice to customers on payment options and solutionsContribute to the development of new products and servicesSkills and Qualifications:Bachelor's degree in a relevant field such as business, finance...

  • Customer Experience Leader

    4 semanas atrás


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is looking for a skilled Digital Engagement Manager to lead our digital marketing efforts and drive customer engagement. As a key member of our team, you will be responsible for developing and executing comprehensive digital strategies that increase customer satisfaction and loyalty.Key Responsibilities:Develop and Execute Digital Marketing...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    About Tn PortugalTn Portugal is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.We have a strong commitment to equal employment opportunities for all candidates and a work environment free from discrimination and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    As a Sales and Operations Manager at Phiture, you will be responsible for leading a high-performing sales team, driving sales growth, and maintaining a positive store environment. If you have a passion for retail and a proven track record of success, we encourage you to apply.Responsibilities:Develop and execute sales strategies to drive revenue growthLead...


  • Lisboa, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro

    .Customer Delivery Engineering Technical LeaderLocation: Oeiras, PortugalArea of InterestCustomer ExperienceJob TypeProfessional - Cloud and Data CenterJob Id1436668Meet the TeamJoin the DCAPPS Experts, a dynamic and innovative team within Cisco's Technical Assistance Center (TAC).We specialize in Data Center Applications, delivering groundbreaking solutions...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    About the JobWe're seeking a talented and committed individual to play a critical role in managing our growth as a Marketing team in the Portuguese division. As a Call Center Supervisor, you will support the business in improving lead conversion from multiple sources and identify new opportunities to accelerate business within its...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Critical Manufacturing is a global leader in empowering high-performance operations to achieve Industry 4.0 excellence.Our headquarters in Porto (Maia), Portugal, serves as the hub for developing cutting-edge solutions for Semiconductor, Electronics, Medical Devices, and other Discrete industries.We're proud to be recognized as a Leader by Gartner for the...


  • Lisboa, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro

    .Customer Delivery Engineering Technical LeaderJoin the DCAPPS Experts, a dynamic and innovative team within Cisco's Technical Assistance Center (TAC).We specialize in Data Center Applications, delivering groundbreaking solutions and support to our global clients.Our team grows with collaboration and innovation, making a significant impact in the tech...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Abroad Experience, a leading international technology company based in the Netherlands, seeks a skilled Sales Support Engineer / Application Engineer fluent in Italian.Job DescriptionAs a Sales Support Engineer/Application Engineer, you will become a technical expert on professional AV products, system design, and applications.The Application Engineer...