Client Experience Associate
4 semanas atrás
As a Client Experience Associate at Euronext, you will play a vital role in guiding clients through the admission and membership process, ensuring seamless client data management, and contributing to exceptional client satisfaction throughout the relationship.
Key Responsibilities:- Client Onboarding: Capture client requirements, verify participation, and prepare supporting materials for onboarding, maintenance, and offboarding journeys.
- Daily Account Maintenance: Manage and update the registry and database, monitor operational risks, and identify suspicious situations.
- Relationship Management: Act as an interface between non-tier 1 clients and internal implementation/project teams, ensuring accurate consideration and implementation of client requirements.
- Strong proficiency in MS Outlook, MS Teams, Word, Excel, and PowerPoint.
- Bachelor's or Master's degree in business management or finance.
- 2-3 years of successful experience in a client-facing role.
- Fluency in English and French, with fluency in Italian and/or Dutch considered an advantage.
- Flexibility to travel frequently, including extended stays.
- Unity: Respect and value the people we work with, embracing diversity and striving for inclusion.
- Integrity: Value transparency, communicate honestly, and act with integrity in everything we do.
- Agility: Act with a sense of urgency and decisiveness, embracing change and taking smart risks.
- Energy: Be positively driven to make a difference and challenge the status quo, focusing on personal leadership and motivation.
- Accountability: Deliver maximum value to customers and stakeholders, taking ownership and being accountable for outcomes.
We are an equal opportunity employer, committed to providing an environment of mutual respect and valuing the unique talents of all our people.
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Client Experience Associate
1 semana atrás
Porto, Porto, Portugal Euronext Tempo inteiroJob Title: Client Experience AssociateJob Description:As a Client Experience Associate at Euronext, you will be responsible for guiding clients through the admission and membership process.Key Responsibilities:Client Onboarding:Capture client requirements for analysis.Verify requirements for client participation.Prepare supporting materials for client...
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Client Experience Associate
3 semanas atrás
Porto, Porto, Portugal Euronext Tempo inteiroJob SummaryEuronext is seeking a highly skilled Client Experience Associate to join our team. As a Client Experience Associate, you will play a critical role in guiding clients through the admission and membership process, ensuring client data remains up-to-date as services evolve, and directly contributing to client satisfaction throughout the lifetime of...
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Client Experience Associate
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Porto, Porto, Portugal Euronext Tempo inteiroJob Title: Client Experience AssociateAt Euronext, we are seeking a highly skilled Client Experience Associate to join our team. As a key member of our client-facing team, you will be responsible for guiding clients through the admission and membership process, ensuring client data remains up-to-date, and contributing to client satisfaction throughout the...
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Client Experience Associate
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Porto, Porto, Portugal Euronext Tempo inteiroJob Title: Client Experience AssociateAs a Client Experience Associate at Euronext, you will play a vital role in guiding clients through the admission and membership process, ensuring their data remains up-to-date as services evolve. This position directly contributes to client satisfaction throughout the lifetime of the relationship.Key...
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Client Experience Associate
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Porto, Porto, Portugal Euronext Tempo inteiroJob DescriptionWe are seeking a highly skilled Client Experience Associate to join our team at Euronext. As a key member of our client-facing team, you will be responsible for guiding clients through the admission and membership process, ensuring their data remains up-to-date, and contributing to client satisfaction throughout the lifetime of the...
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Client Experience Liaison
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