Retail Sales Associate

3 semanas atrás


Porto, Porto, Portugal Maxi-Cosi Tempo inteiro
About the Role

Dorel Juvenile, a leading juvenile products company, is seeking a skilled Retail Sales Associate to join our team. Our products are trusted by families worldwide, and we're committed to delivering exceptional customer experiences.

Key Responsibilities
  • Provide personalized support to retail partners and consumers, addressing inquiries and concerns via various channels.
  • Build and maintain strong relationships with retail store managers, sales associates, and other key stakeholders to foster collaboration and partnership.
  • Process retail orders accurately and efficiently, ensuring timely delivery and fulfillment of products to retail stores.
  • Prepare regular sales reports and presentations for internal stakeholders and retail partners to communicate performance insights and recommendations.
  • Identify opportunities to enhance the retail customer experience and streamline processes to improve efficiency and effectiveness.
Requirements
  • 2+ years of experience in customer service, consumer care, or related roles.
  • Fluency in English and French is mandatory.
  • Excellent communication and interpersonal skills, with the ability to empathize with consumers and build rapport.
  • Strong problem-solving and decision-making abilities, with a customer-focused mindset and a commitment to delivering exceptional service.

Dorel Juvenile is a company that values team spirit, personal drive, and accountability. We're committed to sustainable growth and invite you to join our team as a Retail Sales Associate.


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