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Career Opportunities for a German Customer Advisor in Lisbon
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Cross Border Talents is seeking a skilled and enthusiastic German Customer Advisor to join our team in Lisbon. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.
Job DescriptionThe successful candidate will be responsible for providing professional and friendly support to customers via phone, email, and chat. Key responsibilities include resolving product inquiries, order issues, and technical support, as well as escalating complex issues when needed.
Required Skills and Qualifications- Fluency in German (C2 level) and good communication skills in English (B2 level or higher)
- Excellent problem-solving skills and the ability to empathize with customers
- Flexibility to work Monday to Friday, 08:00 AM – 05:00 PM (Portuguese time), including bank holidays
- Competitive salary and benefits package
- Private health insurance
- Paid training to help you succeed in the role
Monday to Friday: 08:00 AM – 05:00 PM (Portuguese time). With a balance between work and personal life, you can enjoy your days off on Saturday and Sunday.
We offer a competitive salary of approximately €35,000 per year, commensurate with experience, plus additional benefits.
