German Speaking Customer Service Representative in Lisbon
Há 4 horas
As a German-Speaking Customer Advisor at Cross Border Talents, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. We are looking for a highly motivated and skilled professional to join our e-commerce sector in Lisbon.
Job Overview:
We are seeking a German-speaking customer advisor to ensure seamless interactions with our clients. You will be the face of our company, communicating effectively with customers through various channels.
About Us:
Cross Border Talents is a leading e-commerce company nestled in Lisbon's vibrant e-commerce sector. Our team is comprised of talented individuals who strive to make significant strides in the industry.
Position Requirements:
- Customer Interaction: Engage with German-speaking customers via phone, email, and chat, providing timely solutions and addressing inquiries.
- Language Expertise: Utilize your proficiency in German to communicate empathetically and effectively, ensuring a personalized customer experience.
- Issue Resolution: Efficiently resolve customer concerns, demonstrating problem-solving skills and a commitment to exceeding customer expectations.
- Product Knowledge: Gain a comprehensive understanding of our e-commerce offerings to provide accurate information and enhance the overall customer experience.
- Collaboration: Work collaboratively with cross-functional teams, sharing insights, and contributing to continuous improvements in customer support practices.
Key Qualifications:
- German Fluency: Proficiency in spoken and written German is essential for effective customer interaction.
- Customer-Centric Approach: Strong communication skills and a commitment to delivering exceptional customer service with a positive attitude.
- Adaptability: Ability to thrive in a dynamic environment, adapting to evolving customer needs and industry trends.
Benefits:
- Lisbon Location: Enjoy an immersive work experience in Lisbon's exciting e-commerce scene.
- Relocation Package: Take advantage of our comprehensive relocation package, including flight tickets to Lisbon and accommodation support.
- Competitive Compensation: Receive a competitive salary reflecting your valuable contributions to our customer service team.
- Health and Life Insurance: Comprehensive coverage for health and life insurance, prioritizing your well-being and providing peace of mind.
The estimated annual salary for this position is $40,000 - $60,000, depending on qualifications and experience.
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