Career Growth and Excellence
4 semanas atrás
Establish a strong career foundation with Phiture in Braga, Portugal.
Compensation: €24,000 - €30,000 per annum (dependent on experience) plus performance-based bonuses.
About Us:
As a global leader in technology and services, we empower well-known brands to improve their businesses with innovative solutions. Our mission is to foster an environment where our employees can grow professionally and personally.
Your Role:
We seek a skilled Career Growth and Excellence professional to ensure seamless operations across all aspects of our business. Your key responsibilities will include:
- Responding to customer inquiries via multiple channels and updating CRM systems accordingly
- Building strong relationships with customers through efficient and professional communication
- Promoting customer retention and loyalty by resolving inquiries effectively
- Maintaining professional relationships with all stakeholders
- Collaborating with team members and management to achieve common goals
- Providing constructive feedback and identifying areas for improvement
Your Qualifications:
To succeed in this role, you should possess:
- Excellent written and verbal English skills
- At least one year of experience in technical roles or automotive customer service
- A passion for automotive topics and digital technology
- The ability to understand policies, procedures, and warranties, as well as market geography
- Strong documentation skills and the capacity to make independent decisions
- The ability to resolve issues and provide effective solutions
What We Offer:
In return for your hard work and dedication, we offer:
- Full-time employment with indefinite contracts (negotiable depending on experience)
- Competitive salary and performance-based bonuses
- Central location in Braga, Portugal
- Bring-a-friend referral bonus opportunities
- Full paid training on the company and project
- Career development programs, specialized courses, and language classes
Equal Opportunities Employer:
We are committed to equal employment opportunities for all candidates and maintain a workplace free from discrimination and harassment.
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