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Multilingual Customer Support Specialist for Global Warranty Services
Há 1 mês
About the Role
We are seeking a highly skilled Multilingual Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Advisor, you will represent a global warranty service provider and receive incoming queries from users via phone and email, answering their queries in a timely manner.
This is a versatile inbound role where providing excellent customer care is important. You will be working in an international environment, communicating with clients in German and English.
The ideal candidate will have:
- Excellent communication skills in both German and English
- Previous experience in a customer service role
- Ability to multi-task
- Eagerness to learn and develop
About the Company
Our client is a global outsourcing partner looking for talented individuals to join their team. They offer a fantastic relocation package for successful candidates, including flight reimbursement and accommodation allowance for the first 3 months.
The company has lots to offer their employees, including internal training and career progression opportunities, external activities, and events. Additional benefits include daily meal vouchers, private healthcare & dental insurance, employee discounts, flexible working hours, etc.
Salary and Benefits
The estimated salary range for this position is €30,000 - €40,000 per year. The company offers a comprehensive benefits package, including daily meal vouchers, private healthcare & dental insurance, employee discounts, and flexible working hours.
Requirements
To be considered for this role, you should have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.
