Multilingual Technical Support Specialist
1 dia atrás
We are Cross Border Talents, a dynamic company that provides technical solutions for websites. We are currently looking for a highly skilled and motivated Multilingual Technical Support Specialist to join our growing team in Lisbon, Portugal.
About the Role:This is an onsite-only position for individuals who are passionate about providing exceptional customer service in the website technical solutions industry. As a Multilingual Technical Support Specialist, you will be the first point of contact for Dutch-speaking customers seeking support for technical issues related to our advanced website solutions.
In this role, you will provide top-quality customer service to Dutch-speaking clients, assisting them with technical issues related to website solutions via phone, email, or chat. You will resolve technical issues and provide step-by-step troubleshooting assistance to clients for website-related queries such as setup, configuration, or functionality issues.
You will help customers navigate website tools, understand features, and offer advice on how to make the most of our solutions. You will maintain clear and accurate records of all customer interactions and actions taken within the company's CRM system. Your goal will be to ensure customer satisfaction through prompt and efficient issue resolution.
What We Offer:- A competitive salary of €55,000 per year, based on your qualifications and experience.
- A comprehensive benefits package, including health and life insurance, meal allowance, transport allowance, and company-provided equipment.
- The opportunity to work in a dynamic, collaborative, and supportive environment, where you will have the chance to grow professionally and personally.
- The possibility to work with an international team and contribute to the success of a rapidly growing company.
If you are passionate about technology, customer service, and thrive in a fast-paced, dynamic work environment, we encourage you to apply for this exciting opportunity.
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