Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Minacs Tempo inteiro

**Customer Service Representative - Retail Project**



We are seeking a highly skilled and motivated Customer Service Representative to join our Retail Project team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via inbound calls, chat, or email.



**Key Responsibilities:**




  • Assist clients with their inquiries and resolve product or service problems in a timely and professional manner
  • Provide accurate and complete information to clients, using the right methods and tools
  • Listen to clients' unique situations and acknowledge their needs
  • Go beyond clients' service expectations to ensure a positive experience


**Requirements:**




  • High level of Danish (written and oral) and fluent in English (B2)
  • Excellent writing and verbal communication skills
  • Patience when communicating and solving issues
  • Treat all data and personal information with the utmost confidentiality
  • Proactive, self-motivated, and a great team player


**What We Offer:**




  • Full-time contract with competitive salary and performance bonus
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project
  • Career development programs, specialized courses, and language classes


**Eligibility:**



In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.



**Join our team and take the first step towards a rewarding career**



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