Portuguese Speaking Client Support Expert in Greece
Há 2 dias
We are seeking a skilled Portuguese Speaking Client Support Expert to join our team in Greece. As a key member of our client support team, you will be responsible for providing exceptional service to our Portuguese-speaking clients.
Key Responsibilities:- Client Communication: Provide outstanding customer service through various channels, including phone, email, and chat.
- Issue Resolution: Address client inquiries and resolve issues promptly to ensure high levels of satisfaction.
- Product Knowledge: Develop an extensive understanding of our products and services to deliver accurate information to clients.
- Crm Documentation: Document customer interactions and resolutions in our CRM system.
- Team Collaboration: Work closely with team members to optimize service delivery and share insights from customer interactions.
- Ongoing Training: Participate in ongoing training sessions to enhance product knowledge and customer service skills.
- Language Skills: Fluent in Portuguese and English, both verbal and written.
- Customer Service: Strong passion for customer service with the ability to connect with clients effectively.
- Problem-Solving: Excellent problem-solving skills and ability to work independently.
- Team Player: Team player with a positive attitude and proactive approach.
- Relocation: Willingness to relocate to Greece and adapt to a new culture.
- Crm Familiarity: Comfortable with using CRM systems and basic office software.
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