Customer Support Representative for Financial Services in Greece

Há 5 dias


Braga, Braga, Portugal Blu Selection Tempo inteiro
Join a Global Team of Professionals

Your career aspirations and impact as a Customer Service Agent will be:

In this role, you will serve as the primary point of contact with customers, providing advice, sales support, troubleshooting, and setup assistance for their new products.

You will identify, respond to, and resolve customer requests via phone, email, and chat, while also offering technical support and issuing profile changes as needed.

This position involves providing support for finding the best membership options for candidates, processing cases of account seizures, and troubleshooting all upcoming issues that candidates may face with their accounts.

To succeed in this role, you will need:

  • A native level of German and a good level of English
  • Staying up-to-date with financial topics
  • Motivation and commitment in your work
  • Excitement about intercultural communication and expatriate lifestyle
  • Living in or willing to relocate to Athens for an international career and life experience
  • Holding a valid Greek work permit

We offer:

Competitive Salary and Benefits

A full-time job, 40 hours a week, with a salary range of approximately €1100-1300 gross per month x 14 salaries per year, plus a performance-related bonus.

Schedule: available to work in rotative shifts from Monday to Sunday.

Additional benefits include a private health insurance, a Quality Certified Management Company, a recognized training delivered by the biggest brands, and a complete relocation package including:

  • Flight ticket to Athens
  • Hotel accommodation for 2 weeks with breakfast
  • Assistance in finding a flat + real estate agency fee paid by the Company
  • Flight ticket to your home and back every year

About Us:

We are a multinational organization located in Athens, dedicated to supporting our employees' career development, language skills, accommodation, and social integration. We are a global team including talents from more than 80 nationalities worldwide.



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