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Customer Service Representative for Viaplay

1 semana atrás

Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Job Description:

As a customer service representative at Viaplay, you will be responsible for handling user inquiries across various communication channels. Your tasks will include registration and sign-in support, troubleshooting streaming quality issues, app and device assistance, account management, and resolving billing concerns.

Requirements:

  • Fluency in English (B2 level mandatory)
  • High school diploma required
  • Excellent communication and interpersonal skills
  • Able to handle confidential information
  • Interest in movies, series, and sports

About Teleperformance Portugal:

Teleperformance Portugal is a leading company in the industry, recognized for its excellence and commitment to customer satisfaction. With a multicultural team of over 12,000 employees from 111 nationalities, we provide services in 35 languages, delivering integrated omnichannel solutions to our clients.