Snow Technical Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

IT Job Opportunities - Technology Solutions | Match Profiler
At Match Profiler, we're a multidisciplinary consulting firm with a strong presence in the national and international market since 1999. We're passionate about optimizing our clients' IT systems and contributing to their growth.

Job Title: Snow Technical Analyst (m/f) – Remote

We're currently seeking a skilled professional to join our internal team/client. The ideal candidate will have:

Key Responsibilities:
3 years of experience in IT
Excellent functional and technical knowledge of CSM and ITSM modules
Case, incident, and request management
Portals and their advanced configuration
CSM model (accounts, contacts, sold products, etc.)
Agent Workspace
Development skills: JS, SNOW libraries, Scripted APIs, HTML/CSS
Good knowledge of the SNOW platform in general and development processes
Knowledge of Quebec or above
Knowledge of CMDB/CSDM and its application in CSM is a plus

What We Offer:
Personalized support from your team
Your manager will take into consideration your motivations and suggestions
Victories will be celebrated together
Your HR and Support Teams will always be available to help
Constant feedback on your work
A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc.)
Many gatherings and social events

Send us your CV to the following email address: ******

#J-18808-Ljbffr



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