Technology Innovation Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

Unlock your potential in a dynamic and diverse environment at Capgemini, where innovative technology meets real-world challenges.

We are seeking an experienced Service Desk Analyst to join our team in Lisbon, Portugal. As a key member of our support team, you will be responsible for providing timely and effective support to our clients.

Your role will involve resolving incidents at the first point of contact, leveraging knowledge bases and standard operating procedures to ensure efficient resolution.

You will also respond to customer inquiries, gather relevant information, and provide guidance on our services and offerings.

In this exciting opportunity, you will have the chance to work with cutting-edge technologies and contribute to the problem management process.

We offer a comprehensive training program to ensure you have the skills needed to excel in your role.

As a valued member of our team, you can expect a supportive atmosphere, exciting project opportunities, and career growth programs tailored to your needs.

We believe in empowering our employees to shape their careers and make a meaningful impact in the industry.

Join us and discover a world of possibilities as a Technology Innovation Support Specialist.

About This Role

This is a permanent full-time position, requiring an individual with excellent communication and problem-solving skills.

The ideal candidate will have a strong understanding of technical concepts and the ability to adapt quickly to new situations.

We are looking for someone who is motivated, flexible, and eager to learn and grow within our organization.

What You Will Love About Working Here

• Join a multicultural and inclusive team environment

• Enjoy a supportive atmosphere promoting work-life balance

• Engage in exciting national and international projects

• Your career growth is central to our mission

About Capgemini

Cappingemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

We bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.

Our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.

With a focus on innovation and collaboration, we empower our employees to shape their careers and make a meaningful impact in the industry.

Benefits

We offer a competitive salary package, including health insurance, life insurance, and referral bonuses.

Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.

Training and certification programs are also available to help you develop your skills and achieve your goals.

Location

This position is based in Lisbon, Portugal, and requires the ability to work in shifts.

We strive to create a workplace that is diverse, inclusive, and respectful, where everyone feels valued and supported.



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