Portuguese Customer Service Representative
3 semanas atrás
Customer Service Opportunity in Greece
We are seeking a skilled Portuguese Customer Service Representative to join our team in Athens, Greece. As a customer service specialist, you will be responsible for providing excellent support to our clients in Portuguese.
Key Responsibilities:
- Identify customers' needs and deliver appropriate solutions, including sales.
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and related issues.
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
Requirements:
- Fluent Portuguese.
- Excellent communication skills.
- Sales experience with consumer products and services will be an asset.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- An empathetic soul with the communication skills that match.
- A positive and adventurous attitude.
What We Offer:
- Complete support to help you ease your relocation to Greece.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
Apply Today: If you are a motivated and customer-focused individual with excellent communication skills, please submit your CV for immediate consideration.
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