Portuguese Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Customer Service Opportunity in Greece

We are seeking a skilled Portuguese Customer Service Representative to join our team in Athens, Greece. As a customer service specialist, you will be responsible for providing excellent support to our clients in Portuguese.

Key Responsibilities:

  • Identify customers' needs and deliver appropriate solutions, including sales.
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
  • Assist customers to place an order and related issues.
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.

Requirements:

  • Fluent Portuguese.
  • Excellent communication skills.
  • Sales experience with consumer products and services will be an asset.
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • An empathetic soul with the communication skills that match.
  • A positive and adventurous attitude.

What We Offer:

  • Complete support to help you ease your relocation to Greece.
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.

Apply Today: If you are a motivated and customer-focused individual with excellent communication skills, please submit your CV for immediate consideration.



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