Portuguese Customer Service Representative
Há 1 mês
**Customer Support Agent Opportunity in Lisbon**
At Cross Border Talents, we are seeking a skilled Portuguese Customer Advisor to join our team in Lisbon.
As a customer support agent, you will play a crucial role in providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
**Key Responsibilities:**
- Answer inbound calls and customer inquiries
- Provide support and direction to customers
- Resolve customer service issues in a timely and empathetic manner
- Maintain accurate data input of consumer enquiries, questions, and feedback
**Requirements:**
- Fluency in Portuguese (C1/C2 Level or Native)
- Good knowledge of English (B2 level)
- Typing Speed: 25 words per minute
- Availability to work in rotating shifts
**What We Offer:**
- Competitive salary
- Meal vouchers
- Fixed-term, renewable employment contract
- Private health insurance after 6 months of contract signature
We are looking for a motivated and skilled individual to join our team. If you have excellent communication skills, good listening and empathy skills, and a strong team spirit, we encourage you to apply.
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