Portuguese Customer Service Representative

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

**Customer Support Agent Opportunity in Lisbon**

At Cross Border Talents, we are seeking a skilled Portuguese Customer Advisor to join our team in Lisbon.

As a customer support agent, you will play a crucial role in providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

**Key Responsibilities:**

  • Answer inbound calls and customer inquiries
  • Provide support and direction to customers
  • Resolve customer service issues in a timely and empathetic manner
  • Maintain accurate data input of consumer enquiries, questions, and feedback

**Requirements:**

  • Fluency in Portuguese (C1/C2 Level or Native)
  • Good knowledge of English (B2 level)
  • Typing Speed: 25 words per minute
  • Availability to work in rotating shifts

**What We Offer:**

  • Competitive salary
  • Meal vouchers
  • Fixed-term, renewable employment contract
  • Private health insurance after 6 months of contract signature

We are looking for a motivated and skilled individual to join our team. If you have excellent communication skills, good listening and empathy skills, and a strong team spirit, we encourage you to apply.



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