Medical Information Coordinator with English and German and French Language
Há 6 dias
Job Summary
As a Medical Information Coordinator with English and German and French language, you will play a crucial role in our Safety Operations team. Your primary responsibility will be to provide administrative support to the team, including project start-up tasks, creation and maintenance of project files, and systems access requests.
Key Responsibilities
• Assist with project administrative tasks such as creation of labels using investigator lists, maintenance of personal safety files and regulatory documents, tracking and filing of submission dossiers, and distributing listings to client and operations team members.
• Perform project tracking spreadsheet creation and associated tracking entry specifications.
• Prepare appropriate graphics/data visualization for project needs.
• Serve as ad-hoc support for translation requirements of documents.
• Create, maintain, and track case folders, filing, retrieving, and distribution of case folders to operations team members. Archiving case folders and project files after event closure.
• Oversee administrative support by coordinating team/department/project oversight group meetings, coordinating stationery orders, dispatching documents via courier services, reserving meeting rooms and IT equipment.
• Perform ad-hoc database searches for operations team leads. Assist in database validation through performance of user testing.
• Assist with project phone line set-up as required.
• Triaging of call center calls for escalation to senior Associates.
• May assist with project workflow including database entry, quality control activities, and generation of Lifecycle Safety data reports, preparation of Lifecycle Safety submission dossiers, assisting with deadline quality measurements.
Requirements
• High School Diploma or equivalent
• Excellent written and verbal skills in English (min. C1) and additional foreign language (German/French) min. C1.
• Good working knowledge of Microsoft Office and web-based applications, especially Excel.
• Ability to use advanced Excel functions to manipulate and analyze large datasets efficiently and create dashboards/reports that provide actionable insights.
• Ability to Collaborate with call center agents, customers over phone.
• Good knowledge of medical terminology.
• Strong organizational skills and time management skills.
About Us
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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