Business Process Optimization Expert

3 semanas atrás


Lisboa, Lisboa, Portugal Sap Se Tempo inteiro
Unlock Business Potential with SAP

We are seeking an experienced CX Solution Value Adoption Advisor to join our team in Portugal. As a key member of our Customer Experience (CX) department, you will play a vital role in driving customer adoption and consumption of our solutions.

About the Role

In this exciting position, you will focus on value realization through adoption and consumption, working across the enterprise to drive intelligent, proactive, prescriptive, and scalable value in the way customers consume and adopt our solutions.

You will work closely with CX and Regional Stakeholders to ensure alignment, identifying opportunities to improve under-adopted solutions, processes, and functions. Your expertise in business process advisory and customer engagement will enable you to provide actionable advice on how to leverage SAP's solutions to drive better business value and outcomes.

Your key responsibilities will include:

  • Collaborating with business stakeholders and influencers to identify business goals and success metrics
  • Providing trusted advisor services to customers, partners, and colleagues across hierarchies and cultures
  • Developing and delivering common patterns and needs to drive scale for outreach
  • Driving continuous improvement and following a consistent approach
Requirements

To be successful in this role, you will require:

  • A university degree in computer science or comparable education
  • Minimum 6+ years of professional work experience, including a proven track record
  • Excellent understanding of main mechanisms behind adoption & consumption and experience in this area
  • Customer success mindset and strong customer focus
  • Ability to talk with business stakeholders about business goals, values, and outcomes on an equal footing
About SAP

SAP is a leading provider of end-to-end business application software and related services. Our company culture is focused on collaboration, innovation, and customer satisfaction. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.

We pride ourselves on being a purpose-driven and future-focused organization, committed to unleashing all talent and creating a better and more equitable world. At SAP, we believe in inclusion and diversity, and we are proud to be an equal opportunity workplace.

What We Offer

We offer a competitive salary package, estimated at €80,000 - €120,000 per annum, depending on experience. In addition, you will enjoy:

  • A highly collaborative team environment
  • Opportunities for learning and development
  • Recognition for individual contributions
  • A variety of benefit options
Contact Information

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