Spanish Speaking Payment Professional
4 semanas atrás
About the Job
We are seeking a highly skilled Spanish speaking payment specialist to join our team at City Job Offers.
Key Responsibilities
• Support sales, sales support, and order management on daily operational issues.
• Process customer-related queries concerning payments, refunds, VAT changes, and invoice amendments.
• Work with payment partners to ensure accurate and timely processing of payments and refunds.
Requirements
• Fluent Spanish language skills (C2 or C1) and proficient in English (B2).
• Strong interpersonal and communication skills, with excellent telephone manner.
• Previous experience in customer support or a related field preferred.
• Ability to work in a fast-paced, changing environment and maintain a professional attitude.
What We Offer
• Comprehensive training on products, services, and customer management.
• Competitive salary package with additional allowances.
• Private health insurance from the first day of the employment contract.
• Assistance with relocation, including accommodation.
• Opportunities for career growth and development within the company.
Working Conditions
• 40 hours per week on a rotational shift pattern, Monday to Sunday (public holidays included) from 07:00 to 24:00.
• Portuguese public holidays apply, with compensatory days for working on holidays.
• Holiday and Christmas bonuses equal to your base salary, paid as a monthly percentage on top of your base salary.
• Option to live in company-rented apartments, fully equipped and furnished, for the first 14 months.
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