Customer Service Representative

Há 5 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

**About the Role:**

We are seeking a highly motivated Customer Service Representative to join our team at Buscojobs Portugal.

**Key Responsibilities:**

  • Sustain a high level of customer satisfaction by providing exceptional support and resolving queries in a timely and professional manner.
  • Act as a liaison between customers and the bank, ensuring seamless communication and prompt issue resolution.
  • Stay up-to-date with banking products and services to provide accurate information and clarify doubts.
  • Foster positive relationships with customers, building trust and loyalty through proactive and responsive support.

**Requirements:**

  • Native-level Czech language skills for clear and effective communication.
  • Proficiency in English (B2 level) for interacting with international customers.
  • Strong customer service orientation with a focus on relationship-building and problem-solving.
  • Ability to work flexible hours, including rotating shifts, to ensure 24/7 customer service availability.

**What We Offer:

* Competitive gross salary: €1060 per month (or €1260 if accommodation is not required).

* Free accommodation for the entire 12-month contract in a shared house/apartment.

* Opportunity to develop your skills and knowledge in the banking sector.

* Collaborative and dynamic work environment with a dedicated team.

**Location:** Lisbon, Portugal.

**Job Type:** Full-time.

Estimated Salary: €1060-€1260 per month. The exact salary will be confirmed during the interview process.



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