Customer Service Representative
Há 5 dias
**About the Role:**
We are seeking a highly motivated Customer Service Representative to join our team at Buscojobs Portugal.
**Key Responsibilities:**
- Sustain a high level of customer satisfaction by providing exceptional support and resolving queries in a timely and professional manner.
- Act as a liaison between customers and the bank, ensuring seamless communication and prompt issue resolution.
- Stay up-to-date with banking products and services to provide accurate information and clarify doubts.
- Foster positive relationships with customers, building trust and loyalty through proactive and responsive support.
**Requirements:**
- Native-level Czech language skills for clear and effective communication.
- Proficiency in English (B2 level) for interacting with international customers.
- Strong customer service orientation with a focus on relationship-building and problem-solving.
- Ability to work flexible hours, including rotating shifts, to ensure 24/7 customer service availability.
**What We Offer:
* Competitive gross salary: €1060 per month (or €1260 if accommodation is not required).
* Free accommodation for the entire 12-month contract in a shared house/apartment.
* Opportunity to develop your skills and knowledge in the banking sector.
* Collaborative and dynamic work environment with a dedicated team.
**Location:** Lisbon, Portugal.
**Job Type:** Full-time.
Estimated Salary: €1060-€1260 per month. The exact salary will be confirmed during the interview process.
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