Customer Renewal Strategist

Há 5 dias


Lisboa, Lisboa, Portugal Pager Tempo inteiro

About the Opportunity

We are excited to offer a unique opportunity for a Customer Renewal Strategist to join our dynamic team.

About the Role

As a Customer Renewal Strategist, you will be responsible for developing and executing strategies to maximize contract value while strengthening customer relationships.

Key Responsibilities

  • Developing and executing negotiation strategies to maximize contract value while strengthening customer relationships.
  • Collaborating closely with internal teams, including Customer Success, Sales, and Operations, to drive customer adoption and mitigate churn risks.
  • Managing the subscription renewal process for assigned customers, ensuring high retention rates.
  • Cross-functional collaboration to ensure smooth renewal execution.
  • Maintaining accurate customer and renewal data in Salesforce, tracking renewal pipeline, forecasts, and key customer contacts.

About You

We are looking for a results-driven professional with experience in renewals, account management, or customer success.

Preferred Qualifications

  • Experience working in a technology or SaaS company.
  • Familiarity with subscription-based business models and renewal processes.
  • Knowledge of IT operations, IT development organizations, and related tools.
  • Experience using Salesforce CRM for customer and renewal management.

Benefits

  • Comprehensive benefits package.
  • Generous paid vacation time.
  • Paid holidays and sick leave.
  • Dutonian Wellness Days.
  • Company equity.
  • ESPP.
  • Retirement plan.
  • Paid parental leave.
  • Hibernation Duty.
  • Paid volunteer time off.
  • Mental wellness programs.


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    PAGERDUTY empowers teams to drive business forward through our Operations Cloud. We are seeking a skilled Digital Renewal Strategist to join our dynamic team. As a key member, you will manage the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.Key ResponsibilitiesOwn the...


  • Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    We are seeking a highly skilled Senior Renewal Account Manager to join our team at Cloudflare. This is an exceptional opportunity for someone who wants to make a significant impact in the sales industry.The ideal candidate will be responsible for owning and maximizing renewal value of Cloudflare's largest Enterprise customers. You will do this by building...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job SummaryPagerDuty is seeking a highly skilled professional to join our team as a Customer Success Strategist. As a key member of our customer success team, you will be responsible for developing and executing strategies to drive software adoption and business value for an assigned portfolio of customers. Your primary goal will be to ensure high retention...


  • Lisboa, Lisboa, Portugal Pagerduty, Inc. Tempo inteiro

    Job SummaryWe are seeking an experienced Renewal Manager to join our dynamic and customer-focused team at PagerDuty, Inc. As a key member of our operations team, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.About the CompanyPagerDuty,...


  • Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro

    **The Role:**We are seeking an experienced Renewals Account Manager to join our team. The successful candidate will have a proven track record of driving growth and renewal success, as well as excellent communication and interpersonal skills.Key Responsibilities:Drive growth and renewal success through effective strategy development and execution.Build and...

  • Success Strategist

    Há 6 dias


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a Success Strategist to join our team at Codacy. As a Success Strategist, you will work closely with customers to develop strategies that drive business growth and expansion. You will oversee a significant portfolio of accounts, ensuring customer satisfaction and growth across multiple stakeholders and decision-makers.The ideal candidate will...


  • Lisboa, Lisboa, Portugal Pager Tempo inteiro

    We are looking for a highly motivated and organized individual to join our team as a Customer Retention Strategist. In this role, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.The ideal candidate has experience in renewals, account management, or...


  • Lisboa, Lisboa, Portugal Pager Tempo inteiro

    About the RoleWe are seeking a seasoned professional to join our dynamic team as a Contract Value Strategist. In this role, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.You will collaborate closely with internal teams, including...


  • Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    About the Role:We're seeking a skilled Renewal Account Manager to join our Sales team at Cloudflare. As a Renewal Account Manager, you will be responsible for owning and maximizing renewal value of a book of business of existing customers.You will do this by building and leveraging customer relationships, channel relationships, and capturing and articulating...


  • Lisboa, Lisboa, Portugal Pagerduty, Inc. Tempo inteiro

    About the Company: PagerDuty is committed to creating a diverse environment and is an equal opportunity employer.The Opportunity: We are seeking a Customer Success Renewal Lead to join our dynamic and customer-focused team. As a key member of our customer success organization, you will be responsible for managing the subscription renewal process for an...

  • Renewal Manager

    1 semana atrás


    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    .PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsRenewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused teamAs a Renewal Manager, you...

  • Renewal Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsRenewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused teamAs a Renewal Manager, you...

  • Renewal Manager

    1 semana atrás


    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsRenewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused team As a Renewal Manager, you...

  • Renewal Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsRenewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused teamAs a Renewal Manager, you...

  • Renewal Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Renewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused teamAs a Renewal Manager, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers,...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Sovos is a leading provider of tax compliance solutions, and we are seeking a highly experienced Renewals Manager to join our team. In this key role, you will be responsible for driving revenue growth through successful management of SaaS customer renewals.Responsibilities:Cultivate relationships with key stakeholders within our CustomersCollaborate with...

  • Renewal Manager

    Há 2 dias


    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsRenewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused team As a Renewal Manager, you...


  • Lisboa, Lisboa, Portugal Pagerduty, Inc. Tempo inteiro

    Job Summary:PagerDuty is seeking an experienced Renewal Manager to join our dynamic team. As a key member of our Customer Success organization, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.**Responsibilities Include:**Managing the subscription renewal...


  • Lisboa, Lisboa, Portugal PagerDuty, Inc. Tempo inteiro

    Job DescriptionThe Renewal Portfolio Manager will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.This is an exciting opportunity to play a key role in maintaining and expanding customer relationships in a fast-paced, high-growth environment. The ideal candidate...

  • Renewal Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Pager Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsRenewal ManagerPagerDuty is seeking a Renewal Manager to join our dynamic and customer-focused teamAs a Renewal Manager, you...