Recruitment Expert

Há 2 dias


Porto, Porto, Portugal Ttec Tempo inteiro

At Ttec, we strive to deliver exceptional customer experiences. As a Recruitment Expert - Customer Experience Specialist, you will play a pivotal role in creating engaging interactions with customers while fostering a positive work environment.

This position involves developing and executing targeted recruitment strategies to identify, engage, and qualify prospective candidates for various multilingual hiring positions across EMEA. You will leverage technology platforms to build a robust talent pipeline aligned with current and future business needs.

The typical day of a Recruitment Expert - Customer Experience Specialist may include:

  • Implementing high-volume, multilingual sourcing strategies to attract top candidates
  • Proactively sourcing candidates through job boards, social networks, and other tools
  • BUILDING AND MAINTAINING A TALENT POOL FOR KEY ROLES AND LANGUAGES
  • Conducting comprehensive market and competitor analysis
  • Measuring and reporting on sourcing metrics
  • Managing internal referrals

To excel in this role, you will need:

  • At least 1 year's experience in a recruitment or talent sourcing role
  • Demonstrated expertise in sourcing techniques (e.g., Boolean search, social recruiting, engaging candidate outreach)
  • Excellent English skills, written and spoken; a second EMEA language is advantageous
  • Experience with Taleo or similar ATS
  • Experience in a multinational environment, especially in BPO sector, is a plus
  • Excellent communication and negotiation skills
  • Adaptable individual who can thrive in a fast-paced, change-driven environment
  • Positive attitude and drive for success
  • Strong attention to detail

In return, you can expect:

  • Support for your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • A great compensation package, including an estimated salary of €35,000 - €45,000 per year, depending on location and experience
  • Performance bonus opportunities and benefits you'd expect, such as tuition reimbursement

About Ttec: We're a company that makes customers happy. Our business is about delivering exceptional customer experiences powered by our combination of humanity and technology. On behalf of many leading brands, we interact with millions of customers every day.



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