Remote Customer Service Professional

Há 3 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

Job Description:

We are looking for a skilled Danish-Speaking Customer Support Representative to join our team in Braga, Portugal.

This role involves troubleshooting technical issues, providing guidance on website tool usage, and ensuring timely, effective support to Danish-speaking customers.

Responsibilities:

  • Troubleshoot technical issues and deliver efficient solutions for website setup, configuration, and usage
  • Document all interactions with customers using our customer relationship management system
  • Collaborate with colleagues to share knowledge and help solve challenges to improve the overall customer experience

Requirements:

  • Fluency in Danish (Minimum C2 level required)
  • Strong technical aptitude and a willingness to learn
  • Ability to handle multiple customer inquiries simultaneously

Benefits:

  • EU Work Permit Required: Yes
  • Residence Card (for non-EU nationals) required
],

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