Global Customer Support Strategist
Há 1 mês
**Job Title:** Global Customer Support Strategist
About the Company:
Buscojobs Portugal is a leading provider of hotel management systems, founded by Nadja Buckenberger and Tymen Van Dyl in 2017. Our mission is to redefine hotel operations through our innovative solutions.
Our Benefits:
We offer a comprehensive benefits package, including equity, formal training budget allowance, annual hotel allowance, as well as birthday and Christmas vouchers.
About the Role:
The Senior Customer Support Consultant (SCSC) plays a crucial role in elevating customer support quality and ensuring seamless operation of our customer support team. The SCSC will guide Customer Support Consultants (CSCs) towards excellence, foster product expertise, manage complex escalations, and contribute to our knowledge base.
Key Responsibilities:
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