Global Release and Service Introduction Manager

Há 3 dias

Porto, Porto, Portugal Phiture Tempo inteiro
About the Role

We are seeking a highly skilled Global Release and Service Introduction Manager to join our team at Euronext.

Job Description

In this role, you will be responsible for overseeing the Service Introduction Management process, ensuring seamless collaboration between projects and our operational stakeholders. Your goal will be to secure a safe introduction of project services into our production environments with minimal disruption and no impact.

Your daily work will include:

  • Overseeing Service Introduction Management processes and procedures;
  • Ensuring effective cooperation between projects and receiving stakeholders through strong stakeholder management and project management skills;
  • Facilitating sign off activities before transition of new and changed services into Operations;
  • Ensuring that new and changed services are fit for purpose and transitioned into Euronext Securities environment effectively;
  • Liaising with project and programme teams to ensure the correct process and governance is followed and close collaboration with Release Managers for go/no go decisions for project Technical/User Go Lives.

As a Release Manager, you will:

  • Manage risks and resolve challenges that impact release scope, quality, and schedules;
  • Plan and communicate release windows, cycles across portfolios/components and crucial release plans and changes focusing on different environments, including external clients, production, internal testing, and Q&A environments;
  • Coordinate processes between different teams (possibly in various locations);
  • Initiate, manage, plan, and negotiate release activities including validating release notes;
  • Conduct release readiness and milestone reviews;
  • Maintain release schedules for every core and transversal service, ensuring alignment with major vendors and stakeholders;
  • Research new software development and the best methods and techniques for managing configurations based on business needs;
  • Ensure clear requirements across dependent project streams for effective releases.
About You

You are a skilled IT professional with experience in operation maintenance or as a project manager on application and infrastructure projects. As an SI manager, you will act as Process expert and therefore be primarily responsible for continuously improving the efficiency of the SIM framework with the authority to say no if requirements are not met.

As RM, you are required to have programming skills and experience in software infrastructure and configuration management and a deep understanding of the software development lifecycle. You thrive in a team-oriented and high-paced environment, building and maintaining good relations.

You possess knowledge of Central Securities Depositary Environment and relevant processes, which is a plus. You are passionate about your job, motivated by challenges, hands-on, and focused on delivery. A strong sense of service, transparency in case of difficulties, logical thinking, and willingness for improvements are essential qualities for this role.

About Euronext

Euronext is the leading pan-European exchange with a unique federal model, accelerating innovation and sustainable development across Europe. We address the needs of marketplaces, investors, and companies, playing a crucial role in connecting European businesses to capital markets, fostering economic growth, and providing listing opportunities for companies of varying sizes.

We are proud to be an equal opportunity employer, committed to providing an environment of mutual respect where everyone feels valued and empowered to contribute their best work.

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