Global Process Manager

Há 3 dias


Porto, Porto, Portugal Adidas Tempo inteiro

The Adidas Group is a global leader in the design, development, and distribution of athletic footwear, apparel, and accessories. As a Global Process Manager for Accounts and Sales Operations, you will play a critical role in driving business excellence and ensuring the success of our teams.

Key Responsibilities
  • Ensure the successful management of sub-processes and drive continuous improvements to meet customer needs and expectations.
  • Define service strategies, lead their design and build, and align them with our overall solution roadmap.
  • Leverage strong relationships with stakeholders to understand their needs and provide input to our customer board.
  • Develop solutions and system requirements for effective design, build, and operational success.
Requirements
  • Bachelor's degree in Business Administration, Finance, Economics, or a related field.
  • Minimum 5 years of experience in process management within GBS Order to Cash (Order Intake, Returns, and Claims).
  • Business fluency in English, both written and verbal.
  • Knowledge of Billing, Rebates, Credit Control, and Invoice to Cash is a plus.
  • Experience in Customer Relationship Processes in Europe (other markets are a plus).

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience and qualifications. This role is an excellent opportunity to grow your career and contribute to the success of our organization.



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