Global Process Excellence Manager

3 semanas atrás


Porto, Porto, Portugal Adidas Tempo inteiro

Are you a seasoned process management professional looking to take your career to the next level? Do you have a passion for driving continuous improvement and excellence in business processes?

As a Global Process Excellence Manager - Accounts and Sales Operations at adidas, you will play a key role in ensuring the success of our Accounts and Sales Ops teams by owning and managing sub-processes and driving continuous improvements. Your expertise in process design, implementation, and governance will be essential in defining service strategies, leading their design and build, and aligning them with our overall solution roadmap.

You will lead the implementation of service strategies, ensuring compliance with governance frameworks, and establishing KPIs/SLAs with customers and operations teams. Your strong relationships with stakeholders, understanding of their needs, and ability to provide input to customer boards will be crucial in driving business growth and excellence.

The ideal candidate will have a bachelor's degree in Business Administration, Finance, Economics, or a related field, and a minimum of 5 years of experience in process management in Order to Cash (Order Intake, Returns, and Claims). Knowledge of Billing, Rebates, Credit Control, and Invoice to Cash is a plus, as is experience in Customer Relationship Processes in Europe. Deep understanding of project management and lean Six Sigma approaches, as well as experience in SAP SD in AFS S4 process maintenance and implementation, are highly desirable.

We offer a competitive salary of approximately $120,000 per year, based on industry standards and location. Additionally, adidas provides a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Our company culture values diversity, inclusiveness, and individual expression, and we strive to create an environment where all employees feel valued and supported.


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