German Speaking Customer Service Representative
2 semanas atrás
We are seeking a highly skilled German Speaking Customer Advisor to join our dynamic team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our German-speaking clients.
Key Responsibilities- Provide timely and effective solutions to customer inquiries and issues via phone, email, and chat.
- Utilize your proficiency in German to communicate with customers and resolve their concerns.
- Collaborate with cross-functional teams to share insights and contribute to continuous improvements in customer support practices.
- Gain a comprehensive understanding of our e-commerce offerings to provide accurate information to customers.
- German Fluency: Proficiency in spoken and written German is essential for this role.
- Customer-Centric Approach: Strong communication skills and a commitment to delivering exceptional customer service with a positive attitude.
- Adaptability: Ability to thrive in a dynamic and fast-paced environment, adapting to evolving customer needs and industry trends.
- On-Site Work in Lisbon: Immerse yourself in the exciting e-commerce scene of Lisbon.
- Relocation Package: Comprehensive support for international candidates, including flight tickets to Lisbon and accommodation assistance.
- Competitive Compensation: A salary that reflects your valuable contributions to our customer service team.
- Health and Life Insurance: Comprehensive coverage for health and life insurance, prioritizing your well-being and providing peace of mind.
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