Regional Operations Director

Há 3 dias


Lisboa, Lisboa, Portugal Transforma Travel Group Tempo inteiro

The Transforma Travel Group is seeking a highly organized and ambitious individual to serve as our EMEA Operations Manager for The Learning Adventure. Based in Lisbon, this role offers a unique opportunity to shape the future of our operations in the EMEA region.

Key Responsibilities:

  • Operate educational tours in the EMEA region with a focus on delivering exceptional experiences
  • Manage a team of staff, providing guidance, support, and development opportunities
  • Ensure all trips run according to our safety management systems and handle emergencies in coordination with our emergency team
  • Oversee regional budgets and manage financial aspects of tours, ensuring cost-effectiveness and quality
  • Support the development of new products by integrating feedback and local insights
  • Find, train, and allocate Adventure Leaders for our tours
  • Handle on-tour emergencies in the region, ensuring incident management in line with our Safety Management system

Requirements:

  • At least 3 years' experience operating educational tours or similar travel experiences
  • Excellent communication and organizational skills
  • Strong problem-solving abilities and experience in operations management
  • Proficiency in one or more European languages and destination knowledge of countries in Europe, the Middle East, and Africa

What We Offer:

  • Competitive salary
  • Reporting to the Head of Global TLA Operations

This is a fantastic opportunity to work in a rapidly expanding educational travel team, with internationally minded colleagues who are passionate about the tours that we run.


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