Customer Service Representative for Telecommunications

1 semana atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Explore a promising career in customer service at Teleperformance Portugal, where you'll engage with clients over the phone and via email in Italian. This role offers an opportunity to work in a dynamic, multicultural environment.

About Teleperformance

We are one of the largest telecommunications service providers in Switzerland, serving over 2 million customers daily. Our innovative range of products focuses on mobile communication, including calls, SMS, and high-speed Internet for private and business customers.

Job Responsibilities
  • Provide exceptional customer service with kindness and professionalism;
  • Assist with customer inquiries and concerns regarding products, contract issues, and mobile bundles;
  • Answer payment transactions and invoice queries;
  • Offer advice on current mobile phones and provide technical support;
  • Recommend tariffs and current offers to existing and potential clients;
Requirements
  • Native or near-native Italian speaker;
  • Proficient oral and written communication in English (minimum B2 level);
  • Excellent communication skills;
  • Customer-oriented;
  • Proactive in promoting effective problem-solving;
  • Able to build and maintain positive relationships with customers.
Benefits
  • Stable work and career progression;
  • Mentorship and employee empowerment;
  • Intensive training and familiarization phase;
  • Ambitious career growth opportunities within our organization;
  • Free accommodation in a Teleperformance apartment;
  • Annual flight to your homeland;
  • Health Insurance from day one;
  • Free meals and Portuguese language courses.


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Salt, a leading telecommunications provider with a global presence. As a Customer Service Representative, you will be responsible for providing world-class service to our customers, resolving issues, and ensuring high levels of customer satisfaction.Key...


  • Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our business customers.Key Responsibilities:Act as first line support to our corporate customers, aiming to...


  • Lisboa, Lisboa, Portugal 1Global Tempo inteiro

    Customer Service RepresentativeAt 1GLOBAL, we're seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our support team, you'll provide exceptional service to our business customers, resolving technical queries and ensuring seamless communication. Key Responsibilities:Act as first-line support for corporate customers,...


  • Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Title: Customer Service RepresentativeLocation: Lisbon, PortugalWork Model: Hybrid RemoteJob Type: Full-timeKey Responsibilities:Address customer inquiries through various channels, including chat, email, and phone, covering products and cashier operations.Evaluate customer concerns and implement necessary measures to meet customer...


  • Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Customer Service RepresentativeAt 1GLOBAL, we're seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our support team, you'll provide exceptional service to our corporate customers, resolving technical queries via phone and email. Your strong communication skills and ability to work in a fast-paced environment will...


  • Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a German Language Support Specialist, you will be responsible for providing exceptional customer service to our business customers via phone and online support.Key ResponsibilitiesAct as first line support for corporate customers, resolving technical queries by...


  • Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Role OverviewAs a Customer Service Representative at 1GLOBAL, you will be the first point of contact for our corporate customers, providing seamless support and resolving technical queries via phone and email. You will work closely with our Technical Support team in Portugal to escalate and resolve complex cases, while developing and growing customer...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Support RepresentativeJob Description:We are looking for a Customer Support Representative to assist customers of a video streaming platform using multiple channels. As a Customer Support Representative, you will identify issues the clients are facing, handle complaints, provide solutions and alternatives, and guide customers within the...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team in Lisbon, Portugal. This is an excellent opportunity for individuals who possess strong communication skills, a passion for customer service, and a desire to work in a fast-paced, innovative environment.About the RoleProvide exceptional...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Provide high-quality customer service to clients via...


  • Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Customer Service RepresentativeAt Michael Page Portugal, we are seeking a skilled Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients in Norwegian and Swedish. Key Responsibilities: Respond to customer inquiries in a timely and...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support via phone, email, and chat.Responsibilities:* Provide exceptional customer service and support* Handle customer...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Customer Service Representative OpportunityAre you a native Hungarian speaker with strong English communication skills? Do you have a passion for delivering exceptional customer experiences? We are seeking a Customer Service Representative to join our team in Lisbon, Portugal.As a Customer Service Representative, you will be responsible for providing first...


  • Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at Interstate Ac Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service RepresentativeCloud Company B2B is seeking a skilled Customer Service Representative to provide exceptional support to our clients in French. As a key member of our team, you will be responsible for delivering professional and efficient customer service via phone, email, and chat.Key Responsibilities:Provide professional and efficient...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls, chat, or email. Your primary goal will be to resolve product or service problems...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our international team. As a Customer Service Representative, you will be responsible for providing exceptional customer service via social media, supporting customers with product information, and processing warranty cases.Key...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of call for our customers, providing exceptional support and resolving their queries. Your primary responsibilities will include:Talking to customers over the...