Customer Financial Services Expert

3 semanas atrás


Porto, Porto, Portugal Fedex Eu Tempo inteiro

Are you ready to embark on a challenging career path in customer financial services? We are looking for an experienced professional to join our European Ship-To-Collect Team as a Customer Financial Services Representative.

About the Role:

We offer an attractive compensation package that includes an estimated annual salary of €55,000, plus benefits such as health insurance, life insurance, pension fund, and tuition assistance program. Our hybrid working model allows you to work from home two days a week and three days at the office.

Your Responsibilities:

  • Support the European organization and largest customers in all matters related to cash application, invoice disputes, and collections
  • Responsible for completing defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards
  • Identify anomalies and use judgment based on rules and procedures to resolve

Your Qualifications:

  • Background in Finance is advantageous
  • Experience with Excel (Mandatory)
  • Ability to read, write, and communicate in English in a business environment setting; other desired languages are German, French, Italian, Spanish (B2 Level)
  • Ability to pay close attention to detail
  • High degree of customer orientation
  • Good problem-solving and analytical skills
  • Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement

What Do We Offer:

  • Attractive compensation package, including an estimated annual salary of €55,000
  • Health insurance for you and your family members (optional)
  • Life insurance (*applicable for FedEx positions with a permanent contract)
  • Pension Fund (*applicable for FedEx positions with a permanent contract)
  • Hybrid Working Model (2 days working from home and 3 days working at the office)
  • Training to get you started and on-the-job learning opportunities
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
  • Employee Assistance Program for you and your family in difficult life situations
  • Employee reduced-rate shipping


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