Customer Service Expert
2 semanas atrás
At Cross Border Talents, we are seeking a skilled Customer Service Expert to join our team in Porto, Portugal.
Key Responsibilities:
- Provide exceptional customer support via various communication channels.
- Assist customers with product inquiries, troubleshooting, and technical issues.
- Maintain a high level of customer satisfaction through timely and effective communication.
- Collaborate with internal teams to resolve complex issues and improve service delivery.
- Document customer interactions and feedback to enhance our service offerings.
Requirements:
- Fluency in Italian (written and spoken); proficiency in English is a plus.
- Previous experience in customer service, preferably in the tech or retail industry.
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication and interpersonal skills.
- A positive attitude and a passion for helping others.
What We Offer:
- Competitive salary and benefits package.
- Relocation assistance for candidates moving to Porto.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
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