Customer Service Expert

Há 1 mês


Porto, Porto, Portugal David Kennedy Recruitment Tempo inteiro
Customer Service Advisor

David Kennedy Recruitment is partnering with a leading Outsourcing/BPO consultancy to find a skilled Customer Service Advisor fluent in German.

Key Responsibilities:

  • Provide exceptional customer support to German-speaking clients via various communication channels.
  • Support merchants with inquiries and questions about our product and service.
  • Collaborate with other departments to optimize customer processes and enhance satisfaction.

Requirements:

  • Native or fluent German (C2 level) and English (B2 level).
  • Active listening, problem-solving, and product expertise.
  • Previous contact centre or customer service experience.
  • Excellent time management and organizational skills.

Offer:

  • Full-time position with 40 hours per week.
  • Dynamic and creative team environment.
  • Meal allowance and guidance for professional growth.
  • Training and development opportunities.

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