E-Bike Technical Support Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Company Overview

We are Blu Selection, a global Customer Experience Specialist with a presence in over 50 countries and a team of more than 50,000 employees. Our international hub in Lisbon is dedicated to providing exceptional customer service experiences on behalf of top brands.

Salary and Benefits

A competitive package consisting of:

  • Gross salary: €1,100 per month for 14 months
  • Performance bonus up to €100 per month
  • Complexity bonus up to €100 per month
  • Meal vouchers: €7.23 per workday
  • Reimbursement of some transportation costs
  • Private Health Insurance and dental plan (after six months)

For candidates living outside Portugal, we offer:

  • Reimbursement of initial flight ticket up to €400 after six months within the company
  • Six months of accommodation in a shared flat provided by the company (rental fee applies)
Job Description

You will be responsible for ensuring excellent customer service to the German market as a Technical Support Advisor for electric bikes. This role involves:

  • Managing incoming queries in a customer service environment regarding technical issues (trouble-shooting)
  • Responding to calls and emails from enterprise clients
  • Gathering information from customers, resolving queries, and maintaining client relationships through product support
  • Providing high-quality service and recording all required data elements in CRM for follow-up and qualitative support
Required Skills and Qualifications

To succeed in this role, you should have:

  • Native level of German and fluency in English
  • Previous experience in Technical Support (minimum 6 months)
  • Interest in and willingness to learn about technology
  • Excellent communication skills (written and oral)
  • Ability to operate in high-pressure situations
  • Team player with enthusiasm and self-motivation
  • Analytic and problem-solving skills
  • Customer and quality orientation
What's in It for You?

This opportunity offers:

  • Long-term position with growth potential
  • Rotative shifts depending on the project
  • Opportunity to collaborate with top brands in the industry
  • Multicultural and international work environment
  • Fully paid training, professional development, and career evolution


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Summary:This is a unique opportunity to work with Blu Selection as a Technical Support Advisor for electric bikes. As part of this role, you will be responsible for delivering exceptional customer service to the German market.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **Job Summary:**This is an exciting opportunity to work with a leading e-bike brand in the German market as a Technical Support Advisor. As part of this role, you will be responsible for delivering exceptional customer service and technical support to resolve issues efficiently.**Key Responsibilities:**Manage incoming queries and provide technical support to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about providing top-notch customer service and resolving technical issues? Blu Selection is seeking a skilled Electric Bike Support Specialist to join our team!About This Role In this exciting position, you will be responsible for delivering exceptional customer support to the German market as a Technical Support Advisor for electric...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    .Social network you want to login/join with:Technical Support for Electric Bikes (German Speaker), LisbonClient:Blu SelectionLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:4d308146f006Job Views:12Posted:23.01.2025Expiry Date:09.03.2025Job Description:You want to be part of a multicultural team in a company which works...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetimeYour responsibilities and impact as a Technical...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    The RoleWe are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Advisor for electric bikes, you will be responsible for providing exceptional customer service to the German market. Your primary focus will be on resolving technical issues efficiently and effectively, while maintaining strong relationships with...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Summary This is an exciting opportunity to join a multicultural team in Lisbon, Portugal, as a Technical Support Advisor for electric bikes.As part of this role, you will be responsible for delivering exceptional customer service to the German market.Main Responsibilities Manage incoming queries and provide technical support to resolve issues...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewYou want to be part of a multicultural team in a leading international company which works alongside well-known brands? You have a passion for the technology of electric bikes? Then this could be the perfect opportunity for you to have your experience of a lifetime. Our company, Blu Selection, started up by 2 French entrepreneurs in the year...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a talented Bike Tech Support Expert to join our team at Blu Selection! In this role, you will be responsible for delivering exceptional customer support to the German market as a Technical Support Advisor for electric bikes.About This Role Your key responsibilities include:Managing all incoming queries in a customer service environment related...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We're looking for a highly skilled Senior Technical Advisor - E-Bikes to join our team at Blu Selection! As a Senior Technical Advisor, you will be responsible for delivering exceptional customer support to the German market.About This Role In this exciting position, you will be working closely with our team to resolve technical issues and provide...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, troubleshooting issues, and ensuring exceptional customer experiences.Key ResponsibilitiesProvide technical support to field engineers, technicians, and product...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DescriptionAs a Customer Service Specialist, you will be part of our multicultural team in Lisbon, responsible for delivering exceptional customer experiences to the German market. Our company works alongside well-known brands, and we're looking for someone with a passion for technology and electric bikes.Main Responsibilities:• Ensure excellent...


  • Lisboa, Lisboa, Portugal Workster Tempo inteiro

    We are recruiting a talented Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for delivering high-quality technical support to our clients, ensuring they overcome any obstacles related to payment processing and system optimization.Key Responsibilities:Support Ticket Resolution:...

  • Technical Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal BRIDGE IN Tempo inteiro

    IntroductionThe Technical Support Specialist will join the new team in Lisbon to support a leading Integration Platform as a Service (IPAAS) solution, specialising in HR and other critical integrations to streamline the Company´s clients´ digital ecosystems. As the platform expands, a proactive and enthusiastic Technical Support Specialist will play a key...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Company OverviewTN Portugal is a well-known company that operates in a fast-paced and innovative environment.Job Description:We are seeking a highly skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for managing customer inquiries related to product features, technical issues, and...


  • Lisboa, Lisboa, Portugal Callfortalents Tempo inteiro

    Job Overview:We are seeking a highly skilled and customer-focused Icelandic-speaking Technical Support Specialist to join our team in Lisbon, Portugal. As part of our fast-growing company, Callfortalents, you will play a crucial role in providing top-tier technical support to Icelandic-speaking clients.


  • Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    We are seeking a highly skilled Technical Support Specialist to join our team at Randstad. As a Technical Support Specialist, you will be responsible for assisting users with Pre-Sales, General Inquiries, and technical support issues via various communication channels.Our ideal candidate will have advanced knowledge of Italian and excellent verbal and...


  • Lisboa, Lisboa, Portugal TTEC Tempo inteiro

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for customers experiencing issues with renewable energy systems. Your primary responsibility will be to provide technical support to field engineers, technicians, and product support personnel.As a Technical Support...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Company Overview:Tn Portugal is a leading provider of Data Center solutions, dedicated to helping customers deploy and operate their networks effectively. Our team of technical specialists is committed to delivering exceptional customer service and support.Job Description:We are seeking a highly skilled Senior Technical Support Specialist to join our team in...


  • Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced technical customer support specialist to join our team at Randstad Portugal. As a technical customer support specialist, you will be responsible for handling technical customer inquiries for various products via phone, email, chat, and social messaging channels.Key Responsibilities:Provide clear...